Privacy policy

Privacy Policy

At Vears Fine Jewellers, Studio 41 Mornington ("we", "us", "our"), we are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and safeguard your information when you visit our website www.studio41.com.au or make a purchase from us.

Information We Collect

When you visit our store or place an order, we may collect the following personal information:

  • Name, email address, phone number, and billing/shipping address
  • Payment information (processed securely — we do not store full card details)
  • Order history and purchase preferences
  • Device and browsing information (via cookies) when you visit our website

How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders, including sending order confirmations and shipping updates
  • Communicate with you about your purchases or enquiries
  • Send you marketing communications (only where you have opted in)
  • Improve our website and customer experience
  • Comply with our legal obligations

Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties only as necessary to operate our business, including:

  • Shopify — our e-commerce platform provider (see Shopify's privacy policy at shopify.com/legal/privacy)
  • Payment processors — to securely process your transactions
  • Shipping and delivery providers — to fulfil and deliver your orders
  • Email marketing platforms — where you have opted in to receive communications from us

All third parties are required to handle your information securely and in accordance with applicable privacy laws.

Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and support marketing. You can control cookie settings through your browser, though disabling cookies may affect some website functionality.

Your Rights

Under the Australian Privacy Act 1988, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Opt out of marketing communications at any time (via the unsubscribe link in our emails or by contacting us directly)

To exercise any of these rights, please contact us at shop@studio41.com.au.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Our website uses SSL encryption for all transactions.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us:

Vears Fine Jewellers, Studio 41 Mornington 41 Main Street, Mornington, Victoria 3931 shop@studio41.com.au 03 5977 0080

Last updated: June 2026